Concierge Medicine FAQs


 
How is Galen Healthcare different from the care I am getting now?

At Galen we work for you (not the insurance companies).  Our concierge membership programs avoid the costly “red tape” of the insurance system. Instead, you will enjoy easy, direct access to your practitioner, unrushed appointments and personalized care - all for a simple monthly or annual membership fee.  Our approach is proactive, preventative and focused on helping you optimize your health and wellness. 

What if I have insurance?

While all of the services provided at Galen are direct pay and have no affiliation with insurance, we encourage patients to maintain insurance for unplanned events such as hospitalizations, for Specialists care, and other non-primary care needs.

Do you see Medicare/Medicaid patients?

Yes, but with no affiliation to Medicare/Medicaid. Because we have “opted-out” of Medicare/Medicaid, we will ask you to sign a waiver stating neither of us will be billing Medicare/Medicaid for the services.

What if I need to see a specialist?

Galen has excellent relationships with specialists in the area and does not have the pressures of a hospital-owned practice to refer you only to specialists in the hospital network. We will make joint decisions concerning referrals to specialists. In addition, our concierge practice model affords us the time to coordinate care and collaborate with your specialist.

What if I needed to be hospitalized?

We will do our very best to keep you out of the hospital and emergency room. In case you require hospitalization, we are here to help you coordinate your care at the local hospitals.

How do you accept payment?

Memberships can be paid via ACH bank transfer, credit card or debit card.  Membership fees are set up for automatic payment.

Can I cancel my monthly membership?

Yes. We have a simple 30 Day notification policy should you need to cancel your Membership for any reason.

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Location
Galen Healthcare & Aesthetics
501 C Memorial Drive Extension
Greer, SC 29651
Phone: 864-383-7810
Fax: 864-469-5262
Office Hours

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864-383-7810